Airline passengers’ rights to information and the strange case of the right to be informed about destinations

dc.contributor.author	Pérezgonzález, Jose D.
dc.contributor.author	Gilbey, Andrew
dc.date.accessioned	2012-08-23T02:26:25Z
dc.date.available	2012-08-23T02:26:25Z
dc.date.issued	2010
dc.identifier.citation	Pérezgonzález, Jose D & Andrew Gilbey (2010). Airline passengers’ rights to information and the strange case of the right to be informed about destinations. Aviation Education and Research Proceedings, vol 2010, pp 16-20.	en
dc.identifier.issn	1176-0729
dc.identifier.uri	http://hdl.handle.net/10179/3721
dc.description.abstract	This research explored whether airline passengers wanted more rights to know about the safety and economic conditions of their flights, as well as the right to be reimbursed if they decided not to flight because of perceived risks. Overall, passengers agreed somehow on having more safety rights, but not so regarding financial rights. Surprisingly, they also wanted to have the right to be informed about their destinations (hotels, attractions, etc), something that is foreign to the purpose and duties of air transport.	en
dc.language.iso	en	en
dc.subject	Passenger information	en
dc.subject	Airline passengers	en
dc.subject	Passenger rights	en
dc.subject	Airline information	en
dc.title	Airline passengers’ rights to information and the strange case of the right to be informed about destinations	en
dc.type	Article	en